AI Operational Excellence for Hotels

Transform Your Team Into an AI-Powered Operational Intelligence Network

Your staff spots operational problems early. FloorVoice investigates root causes, tracks action, and verifies improvements automatically.

Most hotel problems are discovered by guests first.

Your staff sees problems every day. Our AI helps you catch them, investigate the root cause, and fix them before guests feel the impact.

Too late.

The bad review was the first alert.

Silent staff.

Your team noticed the issue days earlier.

Repeating problems.

You fixed the symptom. Not the cause.

No follow-through.

Nobody checks whether the fix actually worked.

Manager blind spots.

No manager can see every shift, floor, and guest interaction.

Hidden operational drift.

Small issues quietly become reputation problems.

HOW IT WORKS

Problems get spotted, investigated, fixed and verified.

Your staff already sees the warning signs.
FloorVoice helps your hotel act before guests feel the impact.

Staff notices a problem

Daily role-specific check-ins capture issues managers never see.

AI investigates the root cause

When something feels off, the system digs deeper automatically.

Managers take action

Clear recommended actions, ownership, and deadlines — all in one place.

The system verifies the fix

Two weeks later, FloorVoice checks whether the improvement actually held.

Only FloorVoice does this

Most tools collect feedback.

FloorVoice verifies the fix actually worked.

ROLE-SPECIFIC OPERATIONAL INTELLIGENCE

The most valuable operational insights already exist inside your team.

FloorVoice helps your hotel capture operational problems before guests feel them.

Every role receives different AI-guided operational check-ins.

Live operational session
Anna · Front Desk · Today

01 · Today’s question · 1 of 5

Did any guest frustration repeat today?

Nothing notable
Breakfast delays
Late check-ins
Wi-Fi issues

02 · Why · 2 of 5

When did the delays happen most often?

7:00–8:30 AM
8:30–9:15 AM
After 9:15 AM
Throughout

03 · Why · 3 of 5

Was it staffing or food running out?

Staff capacity at buffet
Food shortage
Both equally
Hard to tell

04 · Why · 4 of 5

Is this specific to weekdays or weekends?

Weekdays only
Weekends only
Both
Mixed

05 · Why · 5 of 5

Has the morning roster changed recently?

One fewer staff since last week
No change
Different team
Not sure

Root cause identified

Breakfast staffing dropped one person at the 8:30–9:15 AM peak last week.

Suggested action

Restore the floating breakfast staff slot during the 8:30–9:15 AM peak.

CONTINUOUS IMPROVEMENT

Problems don’t just get tracked. They get resolved.

FloorVoice helps your hotel investigate operational issues, assign action, and verify improvements actually worked, automatically.

P
D
C
A
P

Plan

You see the problem and root cause. Pick one action, assign it.

D

Do

Your team implements. Mark it in progress.

C

Check

Track whether the agreed improvement was completed.

A

Act

FloorVoice asks the employee 2 weeks later. Verified automatically.

Every other tool stops at collecting.
FloorVoice closes the loop.

PRICING

Simple plans, per location.

Starter

1 location, up to 15 employees

Perfect for independent boutique hotels starting structured operational follow-through.

$149/ €139
/mo
  • 3 hotel departments
  • AI root cause investigation
  • Verified improvement tracking
  • Weekly operational insights
  • 1 manager account
Start free pilot
Most Popular

Growth

1 location, up to 30 employees

Best for hotels running multiple operational teams and managers.

$249/ €229
/mo
  • All 9 hotel departments
  • Everything in Starter + multi-team workflows
  • 2 manager accounts
Start free pilot

Pro

3 locations, up to 75 employees

Built for multi-property operational visibility and accountability.

$499/ €459
/mo
  • All 9 hotel departments
  • Everything in Growth + priority support
  • 5 manager accounts
Start free pilot

Enterprise

Unlimited locations and employees

Custom
Tailored to your needs
  • Multi-property operational oversight
  • Enterprise onboarding & process design
  • Advanced integrations & reporting
Contact us